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Introducing the Ventus Support Center by Pinned Electric
 
Home > Ventus Bikes > Locked Out of Your V1 / V1+? Here’s How to Get Back In
Locked Out of Your V1 / V1+? Here’s How to Get Back In
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How to Regain Access to Your V1 / V1+

Overview

This guide explains how to regain access to your V1 or V1+ if a password appears on the display and you are unable to unlock the bike. This can happen if a password was forgotten or if a password appears that was not intentionally set.

What You’ll Need

  • Your V1 or V1+ powered on

  • Access to the instructional YouTube video

  • The bike’s display and control buttons

No additional tools or software are required.

Step-by-Step Instructions

  1. Power on the bike and ensure the display is active.

  2. Using the display buttons, enter the specific button sequence shown in the YouTube video.

  3. Follow the steps exactly as demonstrated to initiate the reset process.

  4. Once the sequence is completed, access to the bike will be restored.

Important Notes

  • This process must be performed exactly as shown in the video.

  • Skipping steps or entering the sequence incorrectly may prevent the reset from completing.

  • Settings may be reset during this process.

Video Guide

For the full step-by-step walkthrough, watch the video below:
[How to Regain Access to Your V1 / V1+]

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